CogBrick respects your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

We may collect the following types of information:

• Personal details such as name, email address, phone number, and shipping address

• Order and transaction information

• Device and browser information, including IP address and cookies

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support and order updates

• Improve website functionality and user experience

• Comply with legal and regulatory requirements

We do not sell, rent, or misuse customer personal data.

Payment Processing

Payments are processed securely by third-party payment service providers.

CogBrick does not store full payment card details on its servers.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to ensure proper site functionality, analyze website traffic, and improve user experience.

You may disable cookies in your browser settings, though some features of the website may not function properly.

Data Security

We implement reasonable technical and administrative measures to protect personal information.

However, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Data Retention

Personal data is retained only for as long as necessary to:

• Fulfill orders

• Provide customer support

• Meet legal and accounting obligations

Your Rights

Depending on your location, you may have the right to:

• Access or correct your personal information

• Request deletion of personal data (subject to legal requirements)

Requests can be made by contacting our customer support team.

Children’s Privacy

CogBrick does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time.
Any changes will be posted on this page.

Contact Information

If you have any questions regarding this Privacy Statement, please contact us:

Email: service@cogbrick.com
Phone: +86 13088889732
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8, China Standard Time)

Company Address:
No. 497, 499 & 501, Mopan Street
Bohe Sub-district, Longquanyi District
Chengdu, Sichuan 610000
China