Terms of Service

Welcome to CogBrick.
By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General Information

CogBrick operates as an independent online retailer offering building block products to customers in the United States and other regions.

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Continued use of the website following updates constitutes acceptance of those changes.

2. Eligibility & Use of Website

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction, or

  • You are using the website under the supervision of a parent or legal guardian

You agree not to use our products or services for any illegal or unauthorized purpose.

3. Product Information & Accuracy

We strive to provide accurate product descriptions, specifications, pricing, and images.

However:

  • Minor variations in color, packaging, or appearance may occur

  • Product information may be updated without prior notice

CogBrick does not claim affiliation with or endorsement by any third-party brands unless explicitly stated.

4. Orders & Payment

  • All prices are displayed in the currency shown at checkout

  • Payments must be completed at the time of purchase

  • We reserve the right to refuse or cancel any order at our discretion

In the event of order cancellation, any payment already processed will be refunded according to our Returns & Refund Policy.

5. Shipping & Delivery

Shipping timelines, costs, and fulfillment details are outlined in our Shipping Policy.

All orders are shipped from China, and delivery times are estimates that may vary due to logistics, customs, or external factors.

6. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms of Service.

Please review that policy carefully before placing an order.

7. Intellectual Property

All website content, including text, images, graphics, logos, and design elements, is the property of CogBrick or its content providers and may not be used without permission.

Third-party trademarks referenced on this website remain the property of their respective owners.

8. Limitation of Liability

To the maximum extent permitted by law, CogBrick shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Delays or losses caused by shipping carriers or customs authorities

  • Issues arising from improper use of products

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with applicable international e-commerce and consumer protection principles.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: support@cogbrick.com
Phone: +86 13088889732
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8, China Standard Time)

Business Address:
No. 497, 499 & 501, Mopan Street
Bohe Sub-district, Longquanyi District
Chengdu, Sichuan 610000
China